Customer testimonials - AL & G Abbott Funeral Directors | Kempston, Bedford, Milton Keynes


Our reputation is as established as our business, and we are grateful to have received lots of positive customer feedback over the years. It is really good to know that our dedication is making a difference.
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Below are just a few examples of the feedback we have received from clients. If you've been kind enough to provide a testimonial, you might be able to find your words on this page.

Your feedback:

Thank you for the kind, supportive and gentle service you provided to my mum, sister and I for the funeral of my Dad. You were so calm, professional and attentive to all our needs and performed all your duties on the day with such grace. Thank you too for looking after Dad with such an obvious care you have demonstrated. A.D.

My mother, myself and all our family would like to thank you for making my lovely Dad’s funeral so memorable. We all agreed that you made the day a success in that it all went so smoothly without a hitch. We’ve had a lot of phone calls suggesting that it was one of the nicest funerals people had experienced as it was so beautiful. Thanks again for such a wonderful send off. M.S.

I would like to take this opportunity to thank you once again for your excellent service and especially with regard to Nigel who organised everything so beautifully. We had previously used your services when my mother passed away in 2011 and were very impressed with the tranquillity and beauty of the premises and the professionalism and kindness of all your staff. We were glad to know that our parents were being taken care of by such a compassionate team and were very grateful for your help at such a difficult time. H.S.

I wanted to contact you regarding my mother’s funeral yesterday. The day went as well as could be expected, but the service that we received from your colleagues who were attending was fantastic. They were so professional, polite, kind and understanding of the difficult situation that we were experiencing. The senior member of the group was so respectful, shadowing us and advising on how the service was to proceed. There was a light hearted moment when the hearse was unable to leave the church due to a car double parked, smiles all round.
It really has been a comfort to know that my mum has been taken care of by you and those at Abbotts, making her look as she once did, elegant and peaceful. I am too aware that at times, changes are needed but you have a wonderfully friendly formula at Abbotts, it’s not the dull gloomy place that one would expect, but a bright friendly place, but from a personal point of view, please keep on the standard that you have as it brought me and my family comfort in those darker days. M.H.

On behalf of our family I would like to thank you for the organising and direction of my mum’s funeral. You worked hard to allow us to hold the funeral at short notice and it was very much appreciated. Everything went ahead as hoped for and the entire service was a perfect tribute to my beautiful mum. D.W.

Thank you so much for making Tom’s funeral so wonderful! It was a fitting tribute to such a ‘wonderful man’. Everything was handled with love and care for Tom and my family. Please extend my thanks to all your colleagues. We can’t thank you enough for looking after him so well. L.McL.

‘Our heartfelt thanks to you all, as usual, you did us proud. Our special thanks to Graham for his kindness and patience in arranging Mum’s funeral. Chris and all the bearers for their professionalism and a big thank you to Allan, we were so pleased with how peaceful and content Mum looked when we came to see her in the rest chapel.’ Thank you all once again, L&G.

‘Nigel, the advice and organisation of my mother’s funeral was exemplary; your attention to detail and sympathetic accommodation of our needs was handled with great sensitivity. My wife and I felt you personally ensured a very difficult day ran seamlessly. ’ Thank you, PW.

'My family wish to record our appreciation of the professionalism shown handling the funeral of RW. It is always difficult when living a distance away; therefore it was comforting to know that you operated at the highest standards in meeting our demands.’ Thank you once again, MW.

‘You recently sorted out the funeral arrangements for my brother and can I just say that you were so kind, helpful and professional it made a terrible time just about bearable. Mum particularly wanted to thank you for your kindness and understanding on the day.’ Thank you, HN.

‘On behalf of the family, we are writing to say thank you for all your help with Mum’s funeral arrangements. We can understand now why ‘Mum’ chose you and your team, your help and guidance was of great help.’ Many thanks.

'Just like to thank the staff, Graham Northwood and team, for looking after mum and for being so kind and thoughtful. The service for mum at the crematorium brought much needed comfort to our family and friends. Thanks to Chris West at Kempston cemetery for your beautiful words when mum was reunited with dad.' Yours sincerely BJH.

'Thank you so much for making Tom’s funeral so wonderful. It was a fitting tribute to such a ‘wonderful man’. Everything was handled with love and care for Tom and my family. We can’t thank you all enough for looking after him so well.' All the best LMK & Family.

'Just a short note to thank Chris and everyone at Abbotts for arranging mum’s funeral. It was a difficult time for the family and you made the whole process flow smoothly. You are clearly an experienced, caring team of undertakers and your attention to each family is much appreciated.' Thanking you, CH.

Call 01234 843 222 to enquire about our accreditations or for any other funeral advice.

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